NEXUS client portal
Your service information, in one place.
NEXUS gives authorised New Era clients centralised access to inspection outcomes, corrective actions, service records, documentation and performance information across their sites and portfolios.
Secure access for authorised New Era clients.
Portal preview
Clear visibility across every site you manage.
Review current service information at site or portfolio level without relying on separate email threads, spreadsheets or monthly summaries.
NEXUS
Inspection reporting
Corrective actions
Site performance
Service records
Portfolio visibility
What's inside
The information needed to manage your service programme.
Inspections and quality assurance
View scheduled and ad-hoc inspection outcomes, scoring and supporting site information.
Corrective actions
Track issues from identification and assignment through to completion and closure.
Service records and documentation
Access completed works, scopes, schedules and relevant operational documentation.
Site and portfolio visibility
Review information across individual locations or the broader portfolio you manage.
Connected to delivery
What our managers record, clients can review.
NEXUS is connected to the way New Era manages services on site. Inspections, issues and service information are recorded by the operational teams responsible for delivery and made available through the client portal.
1
Recorded on site
Managers and supervisors capture inspections, service information and identified issues.
2
Assigned and managed
Actions are allocated to the appropriate people and tracked through to completion.
3
Available to the client
Relevant information is presented through NEXUS at site and portfolio level.
Portal support
Need access or help with NEXUS?
Send us your details and the relevant New Era operations team will assist with portal access, account support or questions about the information displayed.