A New Era manager carrying out a site inspection with a tablet while a team member operates a floor scrubber in a modern Dubai commercial lobby

Dubai locations

Locally managed facility services across Dubai.

New Era supports hospitality venues, commercial facilities, retail environments, industrial sites, events and major venues throughout Dubai’s key operating precincts.

Key service areas

Support across Dubai's major precincts.

Downtown Dubai and Business Bay

High-density towers, premium offices and mixed-use developments serviced discreetly every day.

DIFC and Sheikh Zayed Road corridor

Corporate and financial floors where presentation standards and out-of-hours access matter most.

Dubai Marina, JBR and Palm Jumeirah

Hospitality venues, residential towers and waterfront destinations with high footfall and guest-facing standards.

Deira and Bur Dubai

Established retail and commercial districts mixing trading floors, offices and public-facing spaces.

Dubai Investments Park, Al Quoz and Jebel Ali

Industrial, logistics and warehousing sites needing scheduled floor care, waste handling and consumables.

Expo City and major exhibition and event venues

Exhibition centres and event spaces with scalable crews for build-up, live operation and turnaround.

How service is delivered

A service model built for consistency.

Wherever the site is located, the same management and quality standards apply.

Locally supervised teams

Every site is coordinated by an on-the-ground supervisor accountable for consistency and standards, not a remote call centre.

Structured quality assurance

Scheduled inspections and checklists keep service delivery measurable and consistent across every site we support.

Reporting clients can rely on

Clear, regular reporting gives facility managers visibility of what has been done, when, and to what standard.

Scaling for events and venues

Crew numbers flex to match exhibitions, activations and peak periods, then step back down once the event has finished.

Discuss a Dubai site or portfolio.

Tell us about your locations, operating requirements and current service arrangement.